# Absorb helps TrueCommerce empower customers and employees through training excellence

CLIENT:

TrueCommerce

INDUSTRY:

IT Service, Supply chain management

USE CASE:

Employee onboarding, Employee upskilling, Customer education, Partner enablement

SOLUTION:

[Absorb LMS](https://www.absorblms.com/products/learning-management-system)

[Absorb Engage](https://www.absorblms.com/products/absorb-engage)

[Absorb Create](https://www.absorblms.com/products/absorb-create-online-course-builder)

When supply chain management provider [**TrueCommerce**](https://www.truecommerce.com/) implemented a new global training initiative for employees and customers, it turned to Absorb for its scalability, flexibility, and features. In less than a year, the company has rapidly onboarded over 200 new employees and migrated their customers to the new and improved training platform, improving employee retention, learning engagement, and customer experience.

**Key achievements with Absorb LMS:**

- **Streamlined Training Program**: Successfully launched TrueCommerce University, powered by Absorb, to train thousands of employees and customers with over 300 courses in its first year.
- **Improved Employee Engagement**: Achieved a 12% increase in employees reporting adequate training and a 4% year-over-year reduction in employee turnover.
- **Enhanced Customer Experience**: Reduced customer onboarding time with tailored training content, achieving a 90% completion rate for key self-paced customer service courses.

### Want to learn more?

Download the full case study to discover how TrueCommerce transformed its training programs to drive employee engagement, enhance customer education, and achieve measurable business success.

[Download Case Study](https://cdn.prod.website-files.com/6894eb33973733d97de5a10a/6937670f6e5206c7a82e9348_TrueCommerce_Case_study.pdf)

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## Want to try Absorb for yourself?

[Free Trial](https://www.absorblms.com/free-trial)