# ITRS builds OKR-focused culture with new Absorb-powered training program

**CLIENT:**  
ITRS

**INDUSTRY:**  
Enterprise technology (IT observability)

**USE CASE:**  
Employee onboarding, employee upskilling

**SOLUTION:**  
[Absorb LMS](https://www.absorblms.com/products/learning-management-system)  
[Absorb Amplify](https://www.absorblms.com/features/content-libraries/absorb-amplify)  
[Absorb Engage](https://www.absorblms.com/products/absorb-engage)

When [**ITRS**](https://www.itrsgroup.com/) underwent a recent shift in goal setting from traditional approaches to an OKR (Objectives and Key Results) framework, it turned to its LMS to drive culture change. Leveraging Absorb LMS, Single Sign-On, Instructor-Led Courses, and bespoke eLearning content, the company ensured its geographically diverse workforce had the necessary knowledge, aligned with its new, results-focused methodology.

**Key achievements with Absorb LMS:**

- **Transformed training into a lever for cultural change:** ITRS turned its previously underutilized LMS into a strategic driver for its shift to an OKR-focused culture, embedding OKR education into onboarding and ongoing development.
- **Blended learning at global scale:** Leveraging Absorb’s Instructor-Led Course (ILC) capabilities, ITRS delivered nearly 30 live workshops worldwide, combining self-paced eLearning with interactive sessions to meet diverse learning needs.
- **Frictionless access and high engagement:** Single Sign-On (SSO) enabled seamless access for a geographically dispersed workforce, resulting in a 95% completion rate for OKR training and over 95% of employees with active, business-aligned goals.
- **Improved transparency, accountability, and performance:** The new training program accelerated cultural transformation, strengthened alignment between individual objectives and business strategy, and drove measurable improvements in engagement and retention—all while reducing costs by avoiding external consultants.

### Want to learn more?

Download the full ITRS case study to discover how they overcame training engagement challenges, unified their global workforce around OKRs, and built a scalable learning program that drives transparency, accountability, and business performance.

[Download Case Study](https://cdn.prod.website-files.com/6894eb33973733d97de5a10a/6931d1c2ceec32dc522c66c4_ITRS_Case_Study.pdf)

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